Leadership Team

We recognize that clients don’t hire consulting firms, they hire the people who comprise the firm. That is why we ensure that our teams are staffed with people who have experience both as consultants and industry practitioners. Working with us, you will find that our consultants are well equipped with a proven track record, analytical discipline, project management skills and the creativity you need to produce measurable results for your project and your organization.

Oscar Tshibanda, Managing Partner
Susan Motley, Director of Operations
Jeff Phillips, Senior Manager

OSCAR TSHIBANDA, MANAGING PARTNER

Over 20 years experience successfully developing and leading consulting practices, including Deloitte & Touche LLP, IBM Global Services, and Tshibanda & Associates. Focused on developing and implementing measures to improve operations and management controls through the use of information technology.

Key Projects
Key Clients
Background

Operations Evaluation & Improvement
Merger Valuation and Business Case
Profitability Analysis
Relationship Pricing
Performance Measurement
InStore Branch Evaluation
Software Selection and Vendor Negotiations
Mission-critical Application Implementations
Project Independent Verification & Validation
Information Technology Strategic Planning
Financial Reporting

Boeing Credit Union
Bellco Credit Union
CIGNA Behavioral Health
Community American Credit Union
Nebraska Department of Social Services
Federal Reserve Bank
SECU Maryland
First Tech Credit Union
Open Financial Solutions
City of Kansas City, Missouri
Universal Underwriters Group
Texas Teachers Retirement System
UMB Financial Corporation
US Credit Union
Equifax Commercial Specialists (ChoicePoint)
Oklahoma Department of Central Services
Oklahoma Department of Human Services

Past Employment

Lead Principal, IBM Global Services, Southwest
Director of Management Solutions & Services, Deloitte & Touche LLP
Senior Principal, American Management Systems
Senior Manager, Deloitte Consulting

Education

BS in Business Administration, Missouri Valley College
BS in Accounting, Missouri Valley College

Affiliations

Greater Kansas City Chamber of Commerce, Member of Small Business Committee
Local Investment Commission, Member of Professional Cabinet, Former Chairman of the Data and Evaluation Committee
Missouri Valley College, Member of Board of Trusteesa

JEFF PHILLIPS, SENIOR MANAGER

23 years of consulting and business experience in information technology, product management, operations, customer service, business planning and marketing planning.

Key Projects
Key Clients
Background

Mission-critical Application and Technology Implementations
Business Process and Organizational Redesign
Requirements Definition and Systems Selection
Information Technology Strategic Planning
Business Case Development and Tracking
Sourcing Analyses
E-Procurement Application Design
Project Management Office
Product Development and Operations
Marketing Planning and Budgeting
Career Planning Process Development

Open Technology Solutions
H&R Block (full time associate)
Steris
Butler Manufacturing
Eaton
Hussmann
Ingersoll Rand
Thermo King
Diebold
Williams
AMC Theatres
Gear for Sports
Philadelphia Prison System

Past Employment

Open Technology Solutions – Consultant / Project Manager
H&R Block – Director, Integrated Products and Operations; Sr. Program Director, Marketing; Project Director, PMO
Deloitte Consulting – Senior Manager
Mobil Oil – Project Manager; Programmer / Analyst

Education

MBA - University of Central Missouri
BSBA in Information Systems and General Management – University of Central Missouri

ABOUT US